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  1. Dear Adam,

    Just to let you know that I used your proforma and sent the email as you suggested this morning at 8am for an ebay purchase from the States. By 2.30pm they had waived the fee of £12.

    I am very grateful, many thanks.

    How are they allowed to get away with that? Outrageous!

    Kind regards

  2. I used your letter to Fed Ex, to get them to waive the ‘advancement fee’. I sent it off yesterday and awoke this morning to a terse message telling me it had been scrapped and I would not be getting an amended invoice but just to knock off the 12 quid. Thanks

  3. I used your letter and Fedex waived the £12 fee on a purchase made online from US to UK.
    Thanks so much,

  4. I used your letter and Fedex waived the £12 fee on a gift recived from India to UK.
    Last time I paid them £38

    Thanks so much,

  5. I am pleased to say I used your template to fedex and they have dropped the £12 .fee
    Thank you very much .

  6. Hi Adam, used your letter and Fedex have waived the £12. No new invoice but request to pay the VAT.

    Many thanks


  7. Thank you Adam and everyone else. I sent an email to [email protected] and said what you suggested. His asst phoned me up and waived the £12 advancement charge. So it does work if you work it!

  8. Hi Adam

    Received an invoice from FedEx with the VAT amount and what seems to be an obligatory ‘Advancement Fee’.

    Used your template for an email which I sent to [email protected] (with a couple of alterations with the style I tend to write emails in) and it worked perfectly, £12 credited back to me.

    Many, Many, Many Thanks!

  9. Jacqui Murphy

    July 24, 2018 at 9:45 AM

    Thanks Adam, used your template on Friday 20 July, and got a response the very next day, saying they are raised a credit for the £12 and I now have only the VAT to pay.

    I think FedEx are an absolute disgrace adding this ‘service charge’.

    I imagine there are hundreds of people who simply pay it.

    Many Thanks once again.

    Jacqui – Ireland

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