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  1. Dear Adam,

    Just to let you know that I used your proforma and sent the email as you suggested this morning at 8am for an ebay purchase from the States. By 2.30pm they had waived the fee of £12.

    I am very grateful, many thanks.

    How are they allowed to get away with that? Outrageous!

    Kind regards

  2. I used your letter to Fed Ex, to get them to waive the ‘advancement fee’. I sent it off yesterday and awoke this morning to a terse message telling me it had been scrapped and I would not be getting an amended invoice but just to knock off the 12 quid. Thanks

  3. I used your letter and Fedex waived the £12 fee on a purchase made online from US to UK.
    Thanks so much,

  4. I used your letter and Fedex waived the £12 fee on a gift recived from India to UK.
    Last time I paid them £38

    Thanks so much,

  5. I am pleased to say I used your template to fedex and they have dropped the £12 .fee
    Thank you very much .

  6. Hi Adam, used your letter and Fedex have waived the £12. No new invoice but request to pay the VAT.

    Many thanks


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